Turn one-time buyers into loyal repeat customers. Our post-purchase Klaviyo flows drive reviews, repeat purchases, upsells and referrals — all on autopilot.
We learn your brand voice, audience segments and current email set-up so every flow and campaign is built for your specific goals.
Klaviyo connected to Shopify, sending domain authenticated, lists imported and consent compliance verified before the first send.
Welcome, abandoned cart, post-purchase, browse abandonment and win-back flows written, designed and activated as standard.
QA across devices and email clients, deliverability verified, then staged activation with performance benchmarks on handover.
Transparent pricing. No hidden fees.
Core post-purchase flow
One-time setup fee
Full retention email programme
Per month (3-month min)
Full lifecycle + SMS programme
Per month (3-month min)
Tell us about your store. We reply within 24 hours with a tailored proposal.
Timing depends on your product. Physical goods: 7 days after expected delivery. Digital products: 3 days after purchase. The goal is to catch the customer when they've had time to experience the product but the excitement is still fresh.
Yes. We configure the review request email to link directly to your review platform — Yotpo, Judge.me, Okendo or Stamped — so reviews are captured in your chosen platform.
We use Klaviyo's dynamic product feed to recommend complementary products based on the order just placed. Recommendations are rule-based (same category, cross-category, bestsellers) not random.
A win-back flow triggers when a customer hasn't purchased again within a defined window (typically 60–90 days). It sends 3–5 emails with increasing incentive to re-engage — ending with a sunset step that removes non-responders to protect deliverability.
We track repeat purchase rate, review generation rate, revenue per recipient and unsubscribe rate per flow. Monthly reports compare current vs. previous period and benchmark against industry standards.