Add SMS to your Klaviyo programme and unlock a channel with 95%+ open rates. We build SMS flows, campaigns and opt-in capture that complement your email strategy without cannibalising it.
We learn your brand voice, audience segments and current email set-up so every flow and campaign is built for your specific goals.
Klaviyo connected to Shopify, sending domain authenticated, lists imported and consent compliance verified before the first send.
Welcome, abandoned cart, post-purchase, browse abandonment and win-back flows written, designed and activated as standard.
QA across devices and email clients, deliverability verified, then staged activation with performance benchmarks on handover.
Transparent pricing. No hidden fees.
SMS setup + core flows
One-time setup fee
SMS + email management
Per month (3-month min)
Full omnichannel programme
Per month (3-month min)
Tell us about your store. We reply within 24 hours with a tailored proposal.
Yes, but only with proper consent. SMS recipients must explicitly opt in to SMS communications separately from email. We configure double opt-in for SMS, implement keyword opt-out handling (STOP/UNSTOP) and maintain consent records in Klaviyo.
1–2 times per month is the ceiling for promotional SMS. More than this and opt-out rates spike. Reserve SMS campaigns for high-value events: flash sales, product launches, back-in-stock. SMS flows (cart recovery, transactional) can be more frequent.
No. We coordinate the two channels with a suppression logic: if you're running an email abandoned cart flow, the SMS step sends 2 hours after Email 1 — not simultaneously. This prevents the 'double tap' effect that increases opt-outs.
Pop-up opt-in rates for SMS are lower than email: typically 1–3% of visitors. But SMS subscribers convert at 3–5x the rate of email subscribers. Quality over quantity applies.
Yes — we also work with Postscript and Attentive, which are dedicated SMS platforms. For stores already on Klaviyo, using Klaviyo SMS keeps everything in one platform and simplifies flow coordination.