Broken add-to-cart, checkout errors, app conflicts, Liquid template bugs — we diagnose and fix Shopify issues fast. Most bugs resolved within 24–48 hours.
Every hour your add-to-cart button doesn't work or your checkout throws an error is lost revenue. Shopify bugs often appear after theme updates, app installs or code edits — and they're rarely obvious. The error shows on mobile but not desktop. It only affects certain products. It appeared after a Klaviyo update. We've seen every variation.
A clear, proven process — no surprises.
We reproduce the bug on a staging clone first — documenting exact steps, browsers and devices where it occurs.
Identify whether it's a Liquid error, JS conflict, app interference or CSS issue — not just the symptom.
Fix applied on staging, then tested for regressions before touching your live store.
Deployed to live with monitoring for 48 hours to confirm the fix holds.
Every engagement includes:
Transparent, fixed-price packages. No hidden fees.
Up to 3 bugs fixed
One-time fee
Up to 10 bugs + prevention audit
One-time fee
Unlimited bugs + monthly maintenance
One-time fee
Tell us about your store and goals. We'll send a tailored proposal within 24 hours — no commitment required.
For critical bugs — broken checkout, broken add-to-cart — we start within 2 hours during business hours and target a fix within 24 hours. Most bugs are resolved in 24–48 hours.
Yes. Theme updates frequently break custom code or app injections. We document your customisations before recommending updates and fix breakages when they occur.
We'll request a screen recording, your browser/device details and Shopify error logs. If the bug only affects specific accounts, we'll test under those conditions on our test store.
We fix app conflicts and configuration errors. For bugs that originate inside the app's own code, we'll work with the app developer on your behalf.
Yes — our Scale package includes monthly proactive audits that catch issues before they reach customers.